How Eleanor Helps Reduce Costly ED Visits
Access and communication: These are two keys to reducing costly readmissions and emergency department (ED) visits.
Access and communication: These are two keys to reducing costly readmissions and emergency department (ED) visits.
Here’s a story that moved the MyndYou team this week. (The beginning is sad to hear, but bear with us; there is a happy ending.)
In this transcript from a real phone call, you can see how our AI-powered virtual care assistant, Eleanor, doesn’t just talk to patients.
When people think about artificial intelligence (AI), they tend to think about what functions it can perform. Can it engage patients and improve clinical outcomes? Make clinicians and other healthcare workers more efficient? Will it improve our workflow, communications, and efficiency? Will it save money? And, most importantly, will it help patients?
When we talk about our AI-based virtual care assistant, Eleanor, some people are surprised that a voice assistant can build a relationship with patients over the phone. That they really do tell her things they won’t tell their own doctor or a human care manager.
New York City, June 15, 2021 – MyndYou and its AI-based virtual care assistant, Eleanor, were selected from hundreds of candidates and products as one of the World Economic Forum’s 2021 “Technology Pioneers.”
MyndYou delivers next-generation care management solutions for healthcare organizations, partnering the best of AI technology with human interaction to improve the reach and success of clinical engagement programs and enable clinicians to focus on delivering care.
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