MyndYou employs the best of artificial intelligence (AI) and machine learning to improve the impact of your outreach and increase results for your care programs.
Eleanor is more than a call system. She was trained to understand and emulate the best of human outreach and clinical practice. Eleanor:
Conducts dynamic, human-like, empathetic conversations
Listens and asks the right next question
Discovers needs for clinical follow-up
Prioritizes and organizes call notes and next steps for humans
MyndYou’s solution combines multiple AI and machine learning models to speak with patients, respond, and then collect and organize the information for presentation back to the clinician.
Eleanor was trained on thousands of clinical cases and has been developed with significant guardrails in place to ensure safe and responsible use of AI. MyndYou also includes clinicians in every step of development and ongoing operations to ensure the quality of the model and the outputs.
Eleanor is HIPAA-compliant and SOC 2 Type II certified.
Evaluate clinical and organizational needs
Establish program goals
Map data exchange – Integration, APIs, or SFTP
Define workflows and handoffs from Eleanor
KJ Rawson
Colorectal Patient Navigator, Montefiore Einstein Comprehensive Cancer Center
MyndYou delivers next-generation care management solutions for healthcare organizations, partnering the best of AI technology with human interaction to improve the reach and success of clinical engagement programs and enable clinicians to focus on delivering care.
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