MyEleanor Helps Montefiore Increase Colonoscopy Screenings​

MyEleanor is an AI-enabled care management solution for health systems and health plans. Through its dynamic conversational listening, MyEleanor identifies and prioritizes concerns and needs for the care team so they can focus on top-of-license activities.

As presented at ASCO 2024

Montefiore Einstein Comprehensive Cancer Center used MyEleanor to facilitate colonoscopy rescheduling in a group of patients who were non-adherent – or no-shows.

MyEleanor:

  • Contacted patients to discuss rescheduling
  • Evaluated barriers to screening
  • Provided live transfers to clinical staff
  • Engaged patients before screening to ensure readiness and encourage appointment completion

Study Population:

  • 2,400 previously non-adherent patients (appointment no-shows)
  • 41% Black   |    33% Hispanic   |   25% Spanish speaking

MyEleanor helps clinicians identify barriers to care

33% of patients reported at least 2 barriers to colonoscopy, including:

Lack of a perceived need

No encouragement from a health-care professional

Medical mistrust

Pre-register to learn about our webinar

Study authors Alyson B. Moadel, PhD, and Denise Galeano will join the MyndYou team for a post-ASCO webinar to review the results, discuss how they’ve expanded their outreach for additional cancer and non-cancer programs, and share practical tips for success. To receive a webinar invite, complete the form below.

Alyson B. Moadel, PhD is Deputy Director, Community Engagement and Cancer Health Equity and Denise Galeano is Program Manager, Colorectal Cancer Screening Program at Montefiore Einstein Comprehensive Cancer Center

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