Close gaps in care with our AI-powered virtual care assistant, which predicts and detects SDOH and health risks, with just a simple phone call.
MyndYou’s Virtual Care Assistant, MyEleanor, helps close care gaps, improve engagement, and extend reach to help high- and rising-risk patients and members thrive at home.
Early identification of declining health helps insurers reduce preventable utilization costs. The MyEleanor platform listens for both verbal and non-verbal cues, referring patient-members for critical services or alerting care teams to medical or behavioral health anomalies or social determinants of health (SDOH) issues. For example, in one health plan’s member engagement program:
45% of members reported an issue related to SDOH, including loneliness and isolation, food insecurity, housing, and access to services and benefits.
94% remained engaged through the full program and 90% expressed a desire to continue talking to Eleanor.
84% said calls with Eleanor made them feel more connected to their care team and showed that their health plan cared about them.
Learn how MyndYou helped one of our health plan partners predict and detect health concerns – such as falls, medication non-adherence, and loneliness and isolation – allowing care managers and health coaches to intervene quickly.
Hear Eleanor, our active-listening virtual care assistant, in real life conversations with patients and members:
Eleanor isn’t your average voice bot: She’s conversational, personable, and engaging. Eleanor can also be customized to converse with your unique populations (in English or Spanish) and to deliver targeted messaging to achieve your outreach goals.