Eleanor helps you increase the effectiveness of your programs and improve member satisfaction.
An adaptable AI-enabled virtual assistant, Eleanor helps health plans:
Scale care management programs
Increase screening completion rates (including SDoH and BH)
Tackle quality initiatives and satisfy annual gaps-in-care measures
Eleanor is your workforce multiplier
Your completion rates for traditional clinical and engagement efforts vary.
Eleanor complements the work of your team. She doesn’t have a bad day and she’s always ready to make the next call.
Eleanor summarizes conversations with members and prioritizes needs. She enables clinicians to focus on top-of-license activities. She reinforces your care plans, encouraging members to take action.
Embrace the art of conversation
Eleanor has been trained on hundreds of thousands of clinical encounters so that she understands the structure of patient-clinician dialogue, carries on a realistic conversation, and recognizes clinically relevant events. Your clinicians need to know when a member fell, but not when she fell in love. Our customers’ clinicians come to see Eleanor as a trusted partner – as a part of their team.
Eleanor delivers value
Our customers have demonstrated the success of adding Eleanor to their programs