MyEleanor™
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MyEleanor™
Automate Your Enrollment & Outreach Campaigns
MyEleanor is a virtual care assistant that delivers more conversions in less time at a significantly lower cost as compared to human outreach.
See The Results
Schedule a 15 minute consultation with us, and we will walk you through the numbers for a recent campaign:
Recent Campaign Results
Health System New Patient Enrollment Campaign:
Chronic Care Management (CCM)
Self-Enrollment Campaign
Improve Enrollment Campaign Results
Eleanor can match and often outperform human outreach efforts.
Extend
Outreach
Eleanor makes unlimited calls, surpassing the reach of human teams.
Manage More High- & Rising-Risk Members
Eleanor never gets tired, never loses focus, and delivers your message consistently.
Improve Annual Wellness Visit Rates
Your extended outreach via Eleanor means more members complete their wellness visits.
Complete More Conversions More Quickly
and at a Lower Cost
Whether you’re managing open enrollment, recruiting new patients, improving care management, providing beneficial health information, helping to increase annual wellness visits, or implementing a targeted quality or risk adjustment program, we can help you do it faster and at a lower cost than relying completely on a human team.
MyndYou’s virtual care assistant, MyEleanor, completes as many or more member interactions in less time and at significantly lower cost compared to human outreach.
Eleanor is powered by artificial intelligence (AI) and natural language processing to engage people in meaningful conversations — in either English or Spanish.
Eleanor can make an unlimited number of phone calls. She never gets tired, never loses focus, and delivers your message consistently every time while recording and documenting every encounter.
Fully scalable and customizable, Eleanor sends only qualified leads to your team, or she can complete program enrollment and provide services on the spot.
Meanwhile, our team of clinical and technology experts helps you launch, monitor, and manage your campaigns for maximum speed and efficiency.
Find it hard to believe a virtual care assistant can achieve results on par with humans? Let some of Eleanor’s recent results speak for themselves.
Proven Results: Outreach Campaigns
Take a quick look at the results you can achieve with MyEleanor
Program 1
Health System New Patient Enrollment Campaign
Eleanor called unattributed patients who had been seen by health system providers (in an acute setting during the pandemic), inviting them to become enrolled patients with the health system. Interested patients were then transferred to a human team to complete enrollment.
Results: Eleanor transferred 47% of the patients she spoke with to the client’s enrollment team, based on client-defined conversion criteria.
- The final enrollment rate for Eleanor’s program was nearly identical (.2% difference) to the human team outreach, yet was completed in a fraction of the time and a cost savings of almost $26 per enrolled patient.
- Eleanor reduced calls that a human would have made by 86%, sending only highly qualified leads for follow up, freeing up call center resources for other priorities.
Program 2
Chronic Care Management (CCM) Self-Enrollment Campaign
Eleanor made “cold” calls, offering her services to members who were enrolled in a partner CCM program. After outreach and conversation with Eleanor alone, 34% enrolled with her on the spot.
Results: Compared to a prior human outreach effort, Eleanor converted more members in less time and at a significantly lower cost.
- Human outreach had been highly variable and was negatively impacted by competing campaign priorities, non-adherence to protocol, and fewer call attempts. This resulted in a lower reach rate by the human team as compared to Eleanor.
- Eleanor focused and highly scalable, and she made an initial outreach attempt to all members within two days.
Trusted by These Providers
MyEleanor helps Essen Health Care engage more patients...
"At Essen Health Care, we want to change the way healthcare is delivered in the communities we serve by delivering high-quality, accessible, cost-efficient care. We launched MyEleanor to get in touch and stay in touch with as many people as possible, including those in underserved communities, Spanish speakers, and people who struggle to access healthcare. The results were so [positive that] we scaled up the initial program. MyEleanor expands our capacity to engage more patients more frequently, improves the care they receive, and lowers costs by reducing urgent and emergency care visits."
Dr. Sumir Sahgal
Founder & Chief Medical Officer, Essen Health Care
Satisfying members, improving care, driving down costs
“I was surprised with what I learned and how good it felt to be able to count on regular contact (even if it was a robot). Most of all, I was surprised at the rapid response when I told Eleanor that I wanted to discuss stress and depression with a human. Fantastic!”
Member, Large Medicare Advantage Plan
Find out how Eleanor can help your team today
Let us walk you through the numbers for a recent campaign. We’re here to discuss how you can utilize Eleanor for your organization. See increased conversions, lower costs, and greater outreach.
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