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Senior NLP Expert for Voice Bot Product

Reporting to: VP of R&D

The Opportunity

We are looking for someone that has experience in building NLP based systems for voice/chat bots from specification stage up to a working, scalable product.

About MyndYou

MyndYou is a fast-growing startup that is pioneering the field of data-driven cognitive and behavioral health. Our groundbreaking AI-based technology empowers healthcare providers and care professionals to deliver more personalized care and drastically improve the quality of life of their members and patients. The MyndYou solution is being used today across multiple sectors of the healthcare market.

Our team serves a higher mission to impact lives for the better. We perform our work with respect and trust, maintaining open communication, working collaboratively to solve challenges and effect rapid progress. We are a culturally diverse team committed to providing the best product experience for our customers (and their patients).

About You

We’re looking for someone that has experience building NLP-based systems for voice/chat bots from specification stage up to a working scalable product.
Candidates must have a strong craving for “closing the loop,” a proven track record of developing a bot system (preferably voice-based), and experience building NLP pipelines.

Key Responsibilities

  • Develop and maintain MyndYou’s NLU.
  • Develop sentence classification models using transfer learning solutions.
  • Work with a multi-disciplinary team of data scientists, backend engineers, and clinicians to deliver and maintain ML-based products in production.
  • Continuously improve and broaden the system’s ability to understand patients and respond correctly.
  • Ensure the entire stack is designed and built for speed and scalability in the cloud.
  • Ensure the quality of the product and prevent regression by implementing unit and integration tests.

Key Experience Required

  • M.S. Computer Science with NLP specialization.
  • 3+ years working as a machine learning engineer developing NLP systems.
  • Experience building NLP pipelines for text classification.
  • Experience building and optimizing NLU systems.


  • Experience with conversational voice bots.

Apply now:

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    Listen as Eleanor makes a call...

    Hear Eleanor, our active-listening virtual care assistant, in real life conversations with patients and members:


    Eleanor isn’t your average voice bot: She’s conversational, personable, and engaging. Eleanor can also be customized to converse with your unique populations (in English or Spanish) and to deliver targeted messaging to achieve your outreach goals.