People can be mightily reluctant to get a colonoscopy for reasons like cost, language barriers, or fear of what the exam might discover. One of the best counters to such barriers are patient navigators who can help resolve most such reasons. The trouble is that there are only so many navigators at a given cancer center. Scientists at Montefiore Einstein wondered if AI could help.
So, scientists at Montefiore Einstein partnered with the tech company MyndYou to create a conversational artificial intelligence to do the bulk of the outreach for patients who no-showed or canceled colonoscopy screening appointments. In an abstract presented here at the meeting of the American Society of Clinical Oncology on Saturday, the team reported the AI helped double the colonoscopy completion rate among this group.
